• Getting "Upgrade your Flash Player" in Chrome 42?

    Click <a href="http://zynga.tm/q09V3">here</a> if you are getting this error message or your game is not loading after upgrading to Google Chrome 42.

Puzzle Charms Help Center

Dear Charmers,

Puzzle Charms will be closing on April 30, 2015. If you have emeralds in your account, you can use them to access Puzzle Charms current content until then.

Thanks for being a great member of the Puzzle Charms community – we loved delivering you a fun experience. We don’t take the decision to sunset our games lightly but we made the tough decision to close Puzzle Charms so our team of game makers can put their passion, energy and time into developing new games.

To start you off on your new adventure, we have a special Thank You gift just for Puzzle Charms players in one of our other great games! Click the link below to select your Thank You Gift. You can redeem the gift until April 30, 2015.


Note: You must have an existing account in both Puzzle Charms and the game you wish to receive the Thank You gift in. If you do not have an account in one of these games, but want to start playing, please create your account before requesting your gift.

Thank you for playing our games!


Hello Charmers!

Here are some tips and guides to help you on your way in Puzzle Charms! Click on the above images to access our most helpful and popular articles. For other helpful articles, simply click on the links below:


·      Getting Started: Beginner's Guide

·      Rumpelstiltskin has been fiddling with my game!

·      Lives not adding to the Life Bar?


·      Official Fan Page

Like our Facebook Page and Follow us on Twitter! Zynga Player Support channel on YouTube offers you a wide range of videos in many languages to make your gaming experience as fun and easy as possible!

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